Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Fescalor AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our Services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Name, email address, and phone number
• Company name and job title
• Billing and payment information
• Account login credentials
• Communications you send to us

Automatically Collected Information

When you access our Services, we may automatically collect:

• Device information (type, operating system, browser)
• IP address and geographic location
• Usage data (pages visited, features used, time spent)
• Referral source and search terms

Property and Market Data

Our platform processes property-related data including addresses, property characteristics, transaction histories, and market conditions. This data is used to generate valuations and analytics and is not linked to personal user profiles unless explicitly provided by the user.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process transactions and send related information
• Improve and personalize the user experience
• Develop new features and services
• Train and improve our machine learning models (using anonymized data only)
• Communicate with you about updates, promotions, and support
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our business (hosting, analytics, payment processing)
• Business Partners: With your consent, for co-marketing or integrated services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. Types of cookies we use include:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our Services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

To exercise any of these rights, contact us at privacy@fescalor.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@fescalor.com
• Contact form: fescalor.com/contact